Privacy & Data

q787 Privacy Policy — How We Protect Your Data

This Privacy Policy explains what personal information q787 collects from players, how that information is used, who it may be shared with and what rights you have over your own data. Reading this before you register gives you a clear picture of how your information is handled on q787.

At a Glance

Six Privacy Principles q787 Follows

How q787 approaches data privacy in practice — not just on paper

Data Minimisation

q787 only collects the information genuinely needed to run your account, process payments in PKR and keep the platform secure. Data that is not needed is not collected — simple as that.

Secure Storage

All personal and financial data on q787 is stored with encryption. Payment credentials processed via JazzCash, Easypaisa or card are never stored on q787 servers — they go directly through the payment provider's own systems.

No Selling of Data

q787 does not sell your personal information to third parties. Your data is used to operate your account and improve the platform — not to generate revenue through data brokering or advertising networks.

Limited Third-Party Sharing

Data is only shared with third parties when it is necessary to operate the platform — for example, sharing transaction details with JazzCash or Easypaisa to process your PKR deposit or withdrawal.

Your Rights Matter

You can request access to your personal data, ask for corrections, or request deletion of your account and associated data at any time by contacting q787 support with your account details.

Marketing is Optional

Promotional communications from q787 are opt-in. If you do not want to receive bonus offers, cricket betting updates or PSL promotion emails, you can unsubscribe at any time through your account settings.

Last updated: June 2026  |  Applies to all q787 accounts

1 Introduction

q787 takes data privacy seriously. This Privacy Policy describes how q787 ("we", "us", "the platform") collects, processes, stores and protects personal information belonging to players who register and use the q787 platform. It applies to all players regardless of which device or method they use to access q787.

By creating a q787 account you acknowledge that you have read and understood this Privacy Policy. This policy sits alongside the Terms and Conditions — both documents govern your relationship with q787 and should be read together.

q787 is designed for and directed at players in Pakistan. The platform operates in PKR and integrates directly with local payment methods including JazzCash, Easypaisa and Raast. The data handling practices described in this policy reflect that focus — information collected is used to run accounts, process local payments and maintain a fair gaming environment for Pakistani players.

This policy may be updated periodically. The "Last updated" date above tells you when the most recent revision was made. Continued use of q787 after an update means you accept the revised policy. We recommend checking this page occasionally to stay informed.

2 Data We Collect

q787 collects personal information through several points of contact — primarily during account registration, during deposit and withdrawal transactions and through your ongoing use of the platform. The categories of data collected include:

Registration Data

  • Full name as it appears on your identification documents
  • Date of birth (used to verify that you meet the 18+ age requirement)
  • Mobile number — used for account verification and JazzCash or Easypaisa payment matching
  • Email address — used for account communications and optional marketing
  • Password (stored as an encrypted hash — never as plain text)

Verification Data

When q787 requests identity verification — which may happen at registration or prior to processing a withdrawal — you may be asked to provide a copy of your CNIC (Computerised National Identity Card) or another valid government-issued ID and a proof of address document. These documents are used solely for identity confirmation and are stored securely.

Transaction Data

  • Deposit and withdrawal amounts and dates in PKR
  • Payment method used (JazzCash, Easypaisa, Raast, bank transfer or card)
  • Transaction reference numbers provided by the payment provider
  • Account balance history

Gameplay Data

  • Bets placed on cricket, PSL, football, esports and other sports markets
  • Casino and slot game sessions — games played, bet sizes, outcomes
  • Bonus claims and wagering progress

Technical Data

  • IP address at the time of login and transactions
  • Device type, operating system and browser information
  • Session duration and navigation patterns within the platform

q787 does not collect data that it does not use. Fields that are optional during registration — such as secondary contact details — are not mandatory and not collected unless voluntarily provided.

3 How We Use Your Data

The personal data q787 holds is used for specific, defined purposes. We do not use your data in ways that are unrelated to running your q787 account and maintaining the platform. The primary uses are:

  • Account management: Creating and maintaining your q787 account, verifying your identity, processing login sessions and managing account settings
  • Payment processing: Matching your deposit transactions from JazzCash or Easypaisa to your PKR wallet, processing withdrawal requests and maintaining transaction records
  • Platform security: Detecting unusual account activity, preventing fraud, identifying multiple accounts from the same person and protecting the platform from abuse
  • Age verification: Confirming that players are 18 or older before allowing access to real-money games and betting
  • Responsible gaming: Monitoring gameplay patterns to identify potential problem gaming behaviour and applying self-exclusion or limit settings when requested
  • Customer support: Resolving account queries, payment disputes and technical issues — your data is accessed by support staff only when handling a specific request from you
  • Legal and compliance obligations: Maintaining records as required for anti-money laundering checks and responding to lawful requests from authorities
  • Optional marketing: Sending promotional offers, PSL betting updates and bonus information to players who have opted in to receive such communications

Data is not used to build profiles for sale to advertisers, is not shared with gambling addiction research organisations without your explicit consent and is not used to make automated decisions that affect your account status — all account reviews involving restrictions are handled by a person.

4 Payment Data and PKR Transactions

q787 processes all deposits and withdrawals in PKR. When you use JazzCash or Easypaisa to fund your account, the transaction is initiated on q787 and completed through the respective payment provider's own infrastructure. q787 receives confirmation of the transaction and the amount — your JazzCash or Easypaisa PIN and mobile wallet credentials are never transmitted to or stored by q787.

For bank transfers and card payments, similar principles apply. Card numbers are handled by the payment gateway and are not stored on q787 systems. q787 receives a tokenised reference that allows it to match the payment to your account without holding your full card details.

Transaction history — amounts, dates and payment method type — is stored by q787 for a minimum of five years. This is a standard anti-money laundering record-keeping requirement and is not specific to q787. This data is not shared with third parties for commercial purposes.

q787 uses transaction data internally to match deposits to the correct PKR wallet, identify failed or pending transactions, and process withdrawal requests to the correct payment method. Players who contact support about a payment issue may be asked to provide their transaction reference number — q787 can then trace the payment on the backend using that reference.

5 Cookies and Tracking

q787 uses cookies and similar technologies to operate core platform functions and improve the player experience. A cookie is a small text file stored on your device when you visit q787. Cookies allow the platform to remember your login session, maintain your preferences and understand how the platform is being used.

Cookie Type Purpose Can Be Disabled
Essential Login sessions, security tokens, account authentication No
Functional Language preferences, layout settings, recently viewed games Optional
Analytics Page visits, session duration, navigation paths — used to improve the platform Yes
Marketing Tracking opt-in promotional interactions — only active if you have opted into marketing Yes

Essential cookies cannot be disabled because they are required for the platform to function — without them, your login session cannot be maintained. All other cookie types can be managed through your browser settings or through the cookie preference panel within your q787 account settings.

6 Third-Party Data Sharing

q787 does not sell your personal data. Sharing with third parties is limited to situations where it is genuinely necessary to operate the platform or fulfil a legal obligation. The categories of third parties that may receive limited data are:

  • Payment providers: JazzCash, Easypaisa, Raast, bank networks and card payment gateways receive the minimum data required to process your PKR transactions — typically your account identifier and the transaction amount
  • Identity verification services: Where third-party KYC (Know Your Customer) tools are used to verify CNIC documents, the verification provider receives your document images and returns a verification result — they do not retain your documents beyond the verification window
  • Game content providers: Casino and slot game studios that supply games to q787 may receive anonymised gameplay data (such as game session statistics) for platform quality and RTP audit purposes — this data is not linked to your personal identity
  • Legal authorities: q787 will disclose player data to law enforcement or regulatory bodies if required to do so by a lawful request. q787 does not volunteer player data beyond what is legally required

q787 does not share your data with other gambling platforms, advertising networks, data brokers or marketing agencies. If q787's business structure changes in the future in a way that affects data handling, players will be notified before any transfer of personal data takes place.

7 Data Retention

q787 retains personal data for as long as your account is active and for a defined period after account closure. The retention periods for different data categories are:

  • Account data (name, contact details, login history): retained for the life of the account and up to two years after closure
  • Transaction records (PKR deposits, withdrawals, payment method details): retained for a minimum of five years from the date of each transaction
  • Identity verification documents (CNIC copies, proof of address): retained for the duration of the account and up to five years after closure
  • Gameplay records (bets, casino sessions, outcomes): retained for three years from the date of each session
  • Support correspondence (emails, chat records): retained for two years from the date of the last interaction

When retention periods expire, data is securely deleted or anonymised. Anonymised data — where your identity cannot be connected to the remaining information — may be retained beyond these periods for statistical and platform improvement purposes.

8 Your Rights Over Your Data

As a q787 player, you have rights over your personal data. These rights can be exercised by contacting q787 support with your account details and a description of your request. q787 will respond within 30 days in most cases.

Right of Access

You can request a copy of the personal data q787 holds about you. This is provided in a readable format within 30 days of the request.

Right to Correction

If any personal data we hold is inaccurate or outdated, you have the right to request that it be corrected. Contact support with the correct details and supporting documentation if required.

Right to Deletion

You can request deletion of your account and associated personal data. Note that transaction records subject to legal retention obligations cannot be deleted within the mandatory retention window.

Right to Opt Out

You can opt out of marketing communications at any time through your account settings or by contacting support. Opting out does not affect transactional account emails such as deposit confirmations.

Right to Restrict Processing

In certain circumstances you can request that q787 limits how your data is used while a query or dispute is being investigated without fully deleting the account.

Data Portability

You can request your personal data in a structured, machine-readable format. This allows you to transfer your account history information to another service if you choose.

9 Children's Privacy

q787 is an 18+ platform. The platform does not knowingly collect personal data from anyone under the age of 18. Registration requires confirmation that the player meets the minimum age requirement, and q787 carries out age verification checks as part of the account management process.

If q787 becomes aware that a minor has provided personal information and created an account, all data associated with that account will be deleted and the account will be permanently closed. Any real-money deposits made will be returned to the original payment method after verification; winnings generated during the underage session will not be paid out.

Parents or guardians who are concerned that a minor may have accessed q787 should contact support immediately. q787 will investigate and close the account as a priority. See the Responsible Gaming page for further guidance on protecting minors from online gaming access.

10 Security Measures

q787 uses a combination of technical and organisational measures to protect personal data from unauthorised access, loss, alteration or disclosure. These include:

  • SSL/TLS encryption for all data transmitted between your device and q787 servers
  • Passwords stored using one-way cryptographic hashing — q787 cannot read your password, only verify it during login
  • Payment credentials processed through the payment provider's own PCI-DSS compliant infrastructure — not stored on q787 systems
  • Access to personal data within q787's internal systems is restricted to staff who need it for specific operational tasks
  • Automated systems flag unusual login patterns (such as logins from a new device or location) and may prompt additional verification
  • Regular security reviews of platform infrastructure

No platform can guarantee absolute security against all possible threats. In the event of a data breach that is likely to affect your personal data, q787 will notify affected players as promptly as possible with details of what happened, what data may have been affected and what steps are being taken.

You can improve your own account security by using a strong unique password for your q787 account, enabling any available two-factor authentication options and not sharing your login credentials with anyone. If you suspect unauthorised access to your account, contact q787 support immediately.

11 Changes to This Privacy Policy

q787 may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes to the services offered or changes to applicable legal requirements. When material changes are made, q787 will notify active players through the platform or by email to the registered address on their account.

The "Last updated" date at the top of this page reflects the most recent revision. If you continue to use q787 after a policy update has been notified, that constitutes acceptance of the updated policy. If you do not agree with the updated privacy terms, you should contact support to request account closure before the effective date of the changes.

Minor clarifications or corrections that do not materially change how your data is handled may be made without specific notification — these changes will still be reflected in the "Last updated" date.

12 Contact and Data Requests

For any questions about this Privacy Policy, to exercise your data rights or to raise a concern about how your personal information has been handled, contact q787 support through the in-platform support tool available in your account dashboard. You can also reach the support team at the email address below — note this is displayed as text only and cannot be clicked as a mailto link:

Privacy queries: [email protected] — for fastest resolution, please use the in-platform support chat and reference "Privacy Request" in your message.

q787 aims to respond to all data rights requests within 30 calendar days. Where a request is complex or involves a large volume of data, the response period may be extended — in which case you will be notified of the extension and the new expected response date within the initial 30-day window.

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